refundpolicy

Registration, Refund & Privacy Policy

Registered Class Policy

Workshops and Course

Payments & NSF Cheques

Privacy Policy

..................................................................................

Registered Class Policy

Payment for the full class session is required in order to secure your spot. Our sessions for registered classes are generally run 5-6 weeks in duration.

Drop In Policy
Drop in is available for your first class only, space permitting. Call ahead to ensure space and to pre-pay. In order to continue participating in the class you will be required to register for the remainder of the session. We
will pro-rate the fee if you are joining a class after the session has already begun.

Class Cancellations
We run our classes based on the number of participants registered. We offer small classes to provide individual attention. Classes will be cancelled if we don't have minimum registration 48 hours before the start date of the session. If you are planning on registering for a program, please avoid disappointment by registering early. A full refund will be issued for cancelled classes.

If you cancel your registration more than 7 days prior to the date of the first class of the session a refund will be issued, less a $20 administrative fee. If you wish to cancel less than 7 days prior to the date there is no refund or credit.

Missed Classes

There is no credit or refund or make up classes issued for missed classes.

...................................................................................

Workshops and Course Policy

Many of our workshops and courses require minimum attendance, should yours be cancelled you will be notified and issued a full refund.

If you cancel your registration more than 7 days prior to the date of the course a refund will be issued, less a $20 administrative fee. If you wish to cancel less than 7 days prior to the date there is no refund or credit.

There are no refunds for no shows or partially used registrations.

In order to cancel your registration, please send written or email notice to:
Family Passages
5737 Collingwood Street
Vancouver, BC V6N 3E6
Email

..................................................................................

Payments & NSF cheques

We accept Visa, Mastecard, cash or cheque.

There will be a $20 administration fee for all NSF cheques.

..................................................................................

Privacy Policy

We respect your privacy. We do not share you personal information with anyone at anytime. All information is kept confidential.